Help & Support
Technical Support
FDA Industry Systems / FURLS / Technical Support — Data Management Support Services (DMSS)
1-240-247-8804 or 1-800-216-7331
Mon–Fri, 9:00 AM – 6:00 PM EST (excluding holidays)
Prior Notice of Imported Foods (PNSI) Help
The Division of Targeting and Analysis (DTA) staff can answer questions about Prior Notice policies, procedures, system navigation, and interpretations.
1-301-796-0523 or 1-866-521-2297
24 hours a day, 7 days a week
Electronic Submissions Gateway Next Generation (ESG NextGen) Help
If you want to become a trading partner, or have a question about becoming a trading partner, for the Electronic Submissions Gateway, please visit:
FDA Electronic Submissions Gateway Next GenerationFDA Registration, Listing, or Notification Programs
- FDA Industry System Registration, Listing, or Notification Programs
- Registration & Listing of Cosmetic Product Facilities and Products
- Blood Establishment Registration and Product Listing
- Tissue Establishment Registration
- Electronic Drug Registration and Listing System (eDRLS)
- Device Registration and Listing
Other FDA Industry Information
Internet Access: Internet access is widely available, including at public libraries and Internet cafes.
Web Browser: The following web browsers are supported by FURLS/PNSI applications:
| Application | Supported Browsers |
|---|---|
| FURLS | Google Chrome 49.0+, Mozilla Firefox 43.0+, Microsoft Internet Explorer 11 |
| PNSI | Microsoft Internet Explorer 9.0, Mozilla Firefox 45.0.1, Google Chrome 49.0+ |
| FECV | Google Chrome 49.0+, Mozilla Firefox 43.0+, Microsoft Internet Explorer Edge |